As an iLinc customer, you've got the industry's best support team at your service as you prepare to implement and roll out your new iLinc web conferencing software across your department or the entire organization.
Our Account Services is specifically designed to ensure successful web based conference software implementation. Each enterprise account is assigned a Project Manager who will walk you through the implementation process and work hand-in-hand with your team to execute the implementation plan.
At Parsec Infotech, we know that one size does not fit all. Some customers prefer more attention upfront while others need additional assistance down the road. We’ve developed an array of implementation services that cover most bases and price points.
| Package |
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Details |
| Full Service Support |
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Enlist iLinc for ongoing support, training and consulting as you roll out web and video conferencing to your organization. |
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 Two hours of support for the customization of your iLinc site |
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Up to four hours of planning and support for the initial internal rollout of iLinc across the organization |
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Six one-hour initial training sessions |
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Consulting and session support (iLinc Producer) for up to four webinars or virtual training sessions |
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Two hours of ongoing training per quarter to train new users or reinforce product knowledge with existing users |
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Four quarterly reviews with an iLinc resource to increase usage, determine new business applications or address client needs |
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Four quarterly sessions with iLinc's Product Development leadership to discuss upcoming releases, feature requests or product concerns |
| Fast Track Implementation |
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Ensure that your organization is successful from the outset with implementation consulting, hands-on training and expert support. |
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Two hours of support for the customization of your iLinc site |
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Four one-hour training sessions |
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One hour of consulting to discuss specific use cases within your organization |
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One hour of iLinc in-session support (iLinc Assistant) |
| Jump Start Package |
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Get off the ground quickly by configuring your iLinc site and getting key stakeholders up to speed. |
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One hour of site configuration support |
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One hour of session leader training |
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One hour of iLinc Administrator training |
| Private Training Sessions |
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Choose from our targeted one-hour sessions, or combine several for comprehensive training. |
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Session Leader Training
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iLinc Administrator Training |
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Virtual Event Best Practices |
| Custom Site (Communications Center) Branding |
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Branding Customize the Communications Center and iLinc application to extend your organization’s brand to your iLinc software. |
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Three hours of design work |
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Match your organizations colors |
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Upload a custom logo |
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Upload full header to your Communications Center |
If you are interested in finding out more about our implementation services, please contact us or call +31 343 460 532. |
